Tag Archives: technical glitch

NatWest and RBS customers are panicking after thousands of payments went ‘missing’ overnight

Posted by aurelius77 on

RBS has alerted customers that up to 600,000 overnight payments may be ‘missing’ from bank accounts at NatWest, Coutts and Ulster Bank due to a technical glitch, sparking a string of complaints over “yet another Natwest blunder”.

RBS said in a statement that the issue, which “resulted in a delay to payments and Direct Debits being applied to some customer accounts”, was now resolved, but it could take days to clear up.

It said: “We have fixed the underlying issue, we apologise for the inconvenience caused and we are working flat out to get these payments updated for our customers no later than Saturday. Continue reading →